Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII

This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance.
This document is for the benefit and use of both CSPs and CSCs.

The standard can be bought here: https://www.iso.org/standard/68242.html
The informative sections of standards are publicly available https://www.iso.org/obp/ui/#iso:std:iso-iec:19086:-4:ed-1:v1:en

Status: Published

Publication Date: 2019-01-01

Category: Cloud computing Cybersecurity

Working Group:

Primary Source: https://www.iso.org/standard/68242.html

Source: https://www.standict.eu/standards-repository/standard/cloud-computing-service-level-agreement-sla-framework-part-4